Are you ready to lead a dynamic IT Service Desk team and take your career to new heights? Join Steel & Tube, New Zealand’s leader in steel solutions, and start the year strong in this exciting opportunity!
Why Choose Us?
Innovative Technology: Work with cutting-edge tools and systems across cloud, ERP, security, and more
Leadership Growth: Build your leadership skills in a supportive, collaborative environment
Start January 2025: Begin the new year with a career-defining role
About the Role
As a Service Desk Team Leader, you’ll drive excellence in IT support, ensuring smooth operations for our manufacturing and corporate teams.
Key Responsibilities:
- Lead and inspire a high-performing Service Desk team
- Oversee ticket resolution, prioritizing efficiency and user satisfaction
- Collaborate with internal teams and vendors to resolve complex IT challenges Implement improvements to processes, performance, and self-service resources
- Keep our critical systems running seamlessly for all users.
This pivotal role ensures Steel & Tube’s operations remain smooth and efficient across the country. Be ready to start January 2025!
What We’re Looking For
- Experience: 3+ years in a Service Desk role with leadership responsibilities, preferably in manufacturing
- Skills: Strong technical knowledge, excellent communication, and proven ability to manage people and processes
- Culture Fit: A proactive problem-solver who thrives in a collaborative, user-focused environment
About Steel & Tube
For over 70 years, we’ve provided essential steel solutions across New Zealand, supporting infrastructure, construction, and manufacturing industries. At Steel & Tube, you’ll join a team that values innovation, quality, and care.
Ready to Lead in 2025?
This is your chance to make a real impact in a supportive, forward-thinking company. Apply now and start your journey with Steel & Tube in January 2025!
