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Customer Experience Consultant

16/01/2025
13/02/2025
Permanent - Full Time
29 Southend Avenue, Raumanga, Whangarei 0110
Sales

At Steel & Tube Whangarei, we are New Zealand’s leading destination for steel solutions, revolutionising the industry for over 70 years. Our branches and distribution centres are alive and enthusiastic, and we are seeking passionate individuals to join our team as a Customer Experience Consultant with a start date in 2025.

Job Description

Your Role:

As a member of our Customer Experience Team, you will be the driving force behind exceptional customer interactions across various channels, increasing sales and customer engagement. Your responsibilities will include:

  • Develop strong relationships with external customers and local branch account managers
  • Influencing sales to process orders and quotes
  • Offering innovative solutions
  • Providing outstanding support to our valued customers

 

About You:

You must be a proven self-starter passionate about delivering top-notch customer service and thriving in a fast-paced environment. You have a keen eye for increasing sales opportunities and have developed customer engagement with key and developing accounts while excelling in problem-solving, accuracy, efficiency, and effective communication.

Prior experience in steel, roofing, or fastening is a bonus but not required. If you’re ready for a change from hands-on tools to an office environment, this role is perfect for you.

 

Why Steel & Tube?

  • Competitive Compensation - Our attractive pay will bring a smile to your face!
  • Balanced Work Hours - Enjoy a consistent 40-hour workweek for the ideal work-life balance
  • Weekday Adventure - Work hard and play harder, Monday to Friday between 7:00 am and 5:30 pm
  • Annual Celebrations - We value your contributions with annual salary reviews
  • Health and Life Coverage - Benefit from discounted health insurance and complimentary life insurance
  • Educational Support - We support your family’s educational journey with our helpful program
  • Retail Discounts - Enjoy exclusive discounts on various brands through our retail partnership program

 

Why Join Us?

At Steel & Tube, we are committed to building a vibrant, diverse, and talented team. Inclusivity drives our success, and our dynamic training program will equip you with the skills to shine.

Join us for a fresh start in 2025, dive into the action, and be part of the excitement at Steel & Tube. Your thrilling career journey starts here.

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