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Customer Experience Consultant

07/04/2025
05/05/2025
Permanent - Full Time
15 Ford Street, Onekawa, Napier 4142
Customer Service

Steel & Tube Napier, a cornerstone of New Zealand’s metal industry for over 70 years, is hiring a CX Consultant for our Distribution team! 

 

Your Role:

You’ll be at the heart of our Napier crew, delivering stellar service via phone, web, and beyond. Your day will include: 

  • Managing orders, quotes, and sales growth 
  • Offering smart solutions to customer needs 
  • Assisting with warehouse duties and advice 

 

About You: 

You shine in busy environments, communicate clearly, and aim to delight customers. Experience in steel or related fields is a bonus but not required, ideal if you’re shifting from practical to office work! Your experience could be from a similar industry.

 

What We Offer:

  • Competitive salary for your skills 
  • 40-hour Mon-Fri role (7:00 am–5:30 pm) 
  • Annual pay reviews to value your work 

 

Why Steel & Tube?

Be part of an inclusive team with excellent training to ensure your success. Join us in Napier, and apply today! 

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